Mercure Firenze Centro

The location was perfect, just a few steps from the train station and bus stops. Attractions, restaurants, and shopping were all within walking distance. The room was spacious and updated, with a king-size bed that was hard to find elsewhere. The staff spoke fluent English and French, making communication easy. The hotel had a heated mirror in the bathroom, which was a nice touch. WiFi speed was good, and there was no noise from the street in the rooms.

Felt lucky, no complaints.

We chose this hotel because of its fantastic location near Central Market in the city centre. The staff called for us to make reservations at nearby attractions since our phone didn't have service. The room was lovely and had all the amenities we needed, including an electric kettle and a flat-screen TV. The hotel also offered great service, with friendly and helpful staff who made us feel welcome.

We highly recommend this hotel to everyone.

Great location, walking distance to major attractions and train station. Friendly and helpful staff. Comfortable and clean rooms with good amenities.

Slippery bathroom floor, could be hazardous. Inconvenient layout for breakfast, requiring unnecessary walking up and down.

There are also plenty of local restaurants in the neighborhood, allowing guests to experience authentic cuisine. In addition, the rooms are spacious and well-appointed, providing a comfortable stay for guests. The hotel staff is friendly and efficient, ensuring that guests have a pleasant experience during their stay.

The noise from the surrounding area may be a bit bothersome, especially for light sleepers.

The location of the hotel is ideal, being in the central part just a three-minute walking distance from the main railway station. This allows for easy access to transportation and makes it convenient to explore the city. the hotel is close enough to walk to all the main attractions, saving time and money on transportation.

The reception area lacks a positive atmosphere, which can be a bit off-putting upon arrival.

Great location, close to train station and Duomo. Decent size room with large bathroom. Modern furniture. Courtyard for drinks. Helpful front desk staff.

Nothing for me.

Great location, clean and comfy rooms, walking distance to attractions, nice courtyard, comfortable bed

Cannot find any fault.

Good location, friendly staff. Spacious, updated rooms with king size beds. Front desk assisted with dinner reservations. Close to train station, restaurants, and attractions. Clean, comfy, and chic. Great value for money.

We had a fantastic stay at this hotel. The room was spacious and had a wonderful balcony where we could enjoy the views. The staff were friendly and helpful, making our stay enjoyable. The location was perfect, just a short walk from the train station. we had a great experience and would recommend this hotel.

There were a few minor drawbacks, such as the hotel key losing its code and the smell of drainage in the main areas. However, these issues did not significantly impact our stay.

During my recent stay at Mercure, I was pleasantly surprised by the excellent service I received. I arrived early, but the check-in process was fast and efficient, and I even got a room upgrade. The room itself was well-designed and clean, with amenities like a kettle, mini bar, and balcony. The location of the hotel was also a major plus, as it was within walking distance of all the major attractions in the city center. The staff at Mercure were friendly and cooperative, making my stay even more enjoyable. I highly recommend this hotel for its great location and lovely rooms.

Staying at this hotel was awesome! The location was perfect, near the Central Market and within walking distance of the main attractions. The service was one of the best I've experienced. The staff was very friendly and helpful, even calling for us to make reservations at a nearby restaurant since our phone didn't work. The facilities were clean and cozy with all the amenities I needed, including an electric kettle, mini-bar and flat-screen TV. The bed was super comfortable, and the room was soundproofed, ensuring a good night's sleep.

I would definitely recommend this place to my family and friends.

The hotel was conveniently located just a short walk from the train station, making it easy to explore the city. the staff were very friendly and helpful, even the new receptionist on her first day. the room was spacious and comfortable, and I appreciated that they were willing to assist when I had a problem with my original room.

The rain shower head in the bathroom was a bit tricky, as the water seemed to go everywhere. However, it was easily fixed by wiping the rubber nozzles.

We loved the hotel's convenient location near the train station, making it easy for us to explore the city. Everything was within walking distance, and we appreciated being so close to the railway station. Additionally, the cleanliness of the hotel was impressive, and the facilities were top-notch. The breakfast provided was unfortunately missed, so we can't comment on it, but we were satisfied with the staff's helpfulness and friendliness.

Was all great.

Great location, close to train station and attractions. Spacious and updated room with comfortable bed. Daily room cleaning and balcony for relaxation. Friendly and attentive staff. a fantastic stay. 👍

L'emplacement de l'hôtel est parfait, près du centre de la ville et à proximité du château. De plus, il est facile d'accéder à la gare depuis l'hôtel. Les chambres sont spacieuses et lumineuses, offrant un espace confortable pour se détendre. De plus, la propreté impeccable et le mobilier de bonne qualité ajoutent une touche de confort à notre séjour.

L'immeuble de l'appart-hôtel ne donne pas une très bonne première impression à notre arrivée.